1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect information when you:

• Visit our website
• Click on links
• Interact with our email communications
• Use our services

We use cookies, web beacons, pixels, and similar technologies to collect information automatically. For more information about our use of these technologies, please see our Cookie Policy.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms when you interact with our content or connect your social media account to our services
• Business partners, such as analytics providers and advertising networks
• Service providers who help us with fraud prevention, user verification, and marketing efforts

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process transactions and send related information, including confirmations and receipts
• Communicate with you about products, services, offers, and events offered by us and others
• Send technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests
• Provide customer service
• Monitor and analyze trends, usage, and activities in connection with our website and services
• Personalize your experience on our website
• Create and maintain a safer, more trusted environment
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. How We Share Your Information

We may share your personal information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, sale of assets, bankruptcy, or reorganization, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose information to protect the safety, rights, property, or security of our company, our website, any third party, or the general public.
• With Your Consent: We may share information with third parties when you have given us your consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

5.1 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.

5.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

6. Data Security

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

We are based in Hungary, and the information we collect is governed by European law. If you are accessing our website from outside the European Union, please be aware that information collected through the website may be transferred to, processed, stored, and used in the European Union. By using our website, you consent to the transfer of your information to the European Union and its processing and storage in the European Union in accordance with this Privacy Policy.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website's home page or by other appropriate means. The date the Privacy Policy was last revised is identified at the top of the page. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Boundcakes

1160 Esztergom, Szervác köz 217.

Email: info@boundcakes.com

Phone: +814634193369